Shipping policy
Shipping Rates & Delivery
We currently ship within the United States.
| Shipping Method | Cost | Estimated Delivery |
|---|---|---|
| Standard — orders under $60 | $9.99 | 3–4 business days |
| Standard — orders $60+ | FREE | 3–4 business days |
Delivery estimates begin once your order has shipped and are based on business days.
Deliveries to Alaska, Hawaii, P.O. boxes and certain remote locations may take longer.
Order Processing
Orders are typically processed within 1–2 business days.
Orders placed on weekends or holidays may begin processing on the next business day.
During particularly busy periods, processing or carrier transit times may occasionally take longer.
Tracking Your Order
Once your order ships, we'll send you a shipping confirmation email with tracking information.
Please allow some time for the carrier's tracking system to update after receiving your shipping confirmation.
Incorrect Shipping Address
Please check your delivery information carefully before completing your order.
If you notice an incorrect address after ordering, contact us as soon as possible at support@huruc.com with your order number.
We'll do our best to update the address before fulfillment begins, but we cannot guarantee changes or cancellations once an order has entered the fulfillment process.
Lost or Delayed Packages
If your tracking shows an unusual delay or your package appears to be lost, contact us at support@huruc.com with your order number.
We'll review the shipment and help determine the appropriate next step.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or you receive the wrong product, please contact support@huruc.com as soon as possible.
Include your order number and photographs of the product and packaging where appropriate.
We'll review the issue and arrange an appropriate replacement or refund. If a return is required because an item arrived damaged, defective, or incorrect, HURUC will cover the appropriate return shipping cost.
Returns
We offer eligible returns within 30 days of delivery.
For complete information regarding eligibility, return shipping costs and refunds, please see our Refund & Return Policy.
Please contact support@huruc.com before sending any product back so we can provide the correct return instructions.
Contact Us
For questions regarding shipping, tracking or delivery, contact:
We aim to respond within one business day.